FAQ
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ModnTrans maintains strict confidentiality for client's valuable intellectual properties.
Our client's intellectual properties incl. documents and translation results, etc. shall not be disclosed for any reason and the purpose of testing by the translator or providing it to other clients as a portfolio.
*** For more information, please refer to [Professional Translation Service] à [Confidentiality/Security] page.
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All our professional translators meets the translator requirements provided by the Notarization Act, have obtained degrees in related languages, and have been working as translators in-house and abroad for many years.
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Sample translation available instead of providing translated work of other clients.
ModnTrans maintains strict confidentiality on client information and client's valuable writings
Any information of client company bound under confidential agreement cannot be posted in any places, and project details will not be disclosed in any cases in accordance with Information Protection Policy.
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It will be processed according to A/S l Refund Policy.
*** For more information, please refer to: [Professional Translation Service] à [A/S l Refund Policy] page.
( Modification and supplementation of translation documents (incl. modification of terminology) are provided free of charge, and translation costs may be added if there is a significant change in the original text. )
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A/S request is available for the 6 month A/S period after the final delivery.
*** For more information, please refer to: [Professional Translation Service] à [A/S l Refund Policy] page
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In order to ease financial burdens, any extra charges will not be added unless it's an hyper-emergency case.
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It can be negotiable in case delivery date is relatively free against volume of original document and lead time.
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As per a request for correction or supplementation abide by A/S l Refund policy, please fill out fill out the correction request form or send it by specifying your requests onto the our finally delivered file. ModnTrans maintains the 24hr response A/S system within the optimal delivery time with more accurate supplementation work.
*** For more information please refer to: [Professional Translation Service] à [A/S l Refund Policy] page.
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Workable in case of the editable MS office files or HWP files.
( However, for image files such as fax, PDF, JPG, etc., which cannot be edited or difficult to modify, the original text and the translation text cannot be 100% matched. In this case, ModnTrans proceed as similar as possible to the original files to secure readability. )
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Supply price under USD5,000.00 shall be paid in cash or credit card in advance.
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It is recommended to call or send a bank slip after payment as there is chance translation would not proceed if the names of the client or company differ with the depositor (or payer).
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The most efficient way is to send the original file needed for translation via e-mail as all our translators remotely work out of the head office.
(modntrans@naver.com)
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Yes, ModnTrans provides native speaker’s proofreading services for all language pairs.